There is a new service helping people in Uganda, who don’t have access to computers, find answers to their questions. Question Box was started and has been successful. Workers use their cell phones to call the Question Box call center to ask a question for locals. The call center then gives them the answer. The worker is then given free minutes for their cell phone usage. SFI Omidyar Fellow Nathan Eagle has been doing research on cellphones and development in Africa. Eagle also runs a cellphone-based business in Kenya. Eagle states, “We can’t sit in our offices in America and decide what is useful to people and what is meaningful in their lives. The services only add value if they are open-ended.”

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